Reporting & Automation Boost Dashboard Delivery Speed by +89%
- Time saved from data collection to reporting
- +71%
- Standardization of reporting content
- +84%
- Increase in reporting and dashboard creation
- +89%
From chaos to data-driven triumphs
- 01
ContextHeadquartered in Belgium, Client X is a wholesale and retail distributor for equipment and apparel built for rugged conditions.
- 02
ScaleThe company employs nearly 5,000 people, drives over $25 million in annual revenue, and operates across more than 30 countries.
- 03
ConstraintBy 2021, decentralized marketing and operations teams were producing reports with different formats, KPIs, and delivery windows, eroding trust in the data.
| Step | Phase | Signal 01 | Signal 02 | Signal 03 |
|---|---|---|---|---|
| 01 | Challenge | Manual data retrieval | Fractured processes | Reporting inconsistency |
| 02 | Solution | Data centralization | Process automation | — |
| 03 | Approach | API integration | Data aggregation | Unified approach |
| 04 | Results | Fully automated global reporting | Data used as a key driver in decision-making | Transparency and standardization |
The system behind the result
- 01
The work centered on three beacons for change: centralized data, process automation, and a unified approach.
- 02
A data platform with a broad connector library eliminated manual data transfer and centralized the information in one location.
- 03
With collection and transformation automated, the team could define KPIs and build standardized reporting that scaled.
What changed
The result was not another report. It was an operating system for better decisions, faster response, and clearer accountability.
Uncharted Metrics brought an outside perspective that gave us a thorough, unbiased assessment and a strategy with clear solutions.
- 01
Freed from the burden of collection and cleaning, the team could focus on creating meaningful metrics and reports.
- 02
Reports surfaced insights that had previously been buried in the data, including findings that informed boardroom discussions and decisions like new store locations.
- 03
With a reliable data foundation in place, the business was better equipped for its shift from wholesale toward a growing e-commerce presence.
Device outage risk reduced through operational intelligence
- Average reduction in service downtime due to device failure
- +70%
